250 W Brambleton Ave, Suite 203, Norfolk, Virginia 23510
Coronavírus COVID-19 Notice
Coronavírus COVID-19 Notice
Dear Patients,
We want to lend our sympathy to those affected by COVID-19 Coronavirus. Our office has and always will strive to keep our patients and staff healthy.
We were happy to safely reopen our office on May 4, 2020 and have taken steps in order to protect our patients & staff, as well as doing our part to help self limit the spread of the Coronavirus pandemic.
Opening back up safely requires a step-up approach as opposed to business as usual since before this crisis.
Please download and review our "COVID_19 Patient Advisory and Acknowledgment Receiving Dental Treatment Form" in the Download Forms section of this website prior to your next visit with us.
We also want to update you on the precautionary measures we have taken to
protect the health and safety of our patients and staff.
Cleanliness:
We have a stringent hand washing routine, glove and face mask use policy along with our usual and thorough OSHA compliant standards. We are taking additional measures to keep our patients healthy, and free of concern.
Cleaning stations are readily used by our staff to ensure frequent and thorough hand-washing.
We also disinfect critical and high traffic surfaces (doorknobs, chairs, equipment, tables, shelves, countertops, etc.).
We have also placed plexiglass barriers and cleared the reception area of all magazines and coffee condiments.
Health & Safety:
All dental team members are being screened for flu symptoms daily.
We will also be screening every patient for common symptoms.
Scheduling appointments for routine dental care:
Call ahead and discuss the need to reschedule your appointment if you develop symptoms of respiratory infection on the day you are scheduled to be seen.
To minimize human traffic in and out of the office, we ask that you only have essential escorts or guardians accompany you.
When to Reschedule:
In an effort to remain open during normal hours, and to keep our staff healthy and do our part in helping to stall the spread of COVID-19, we kindly ask any patients who are currently experiencing the following symptoms to call and reschedule their appointments:
· Fever
· Cough
· Shortness of Breath
· Chills
· Have been exposed to the flu, cold or COVID-19
. Been in recent close contact with someone who has been ill with the flu, cold or COVID-19.
· Have traveled outside of the United States within the last 14 days.
. Have taken a cruise within the last 14 days.
We also suggest patients to reschedule who are at higher risk.
Examples:
• Senior citizens.
• Nursing home residents.
• Severe chronic health conditions such as heart disease, lung disease or poorly controlled diabetes.
• Infants and toddlers.
If you are experiencing any of the above listed symptoms, and need emergency dental care, please call where you can be seen during times of low patient traffic or visit your local ER as they are better equipped to serve you while also helping to contain the COVID-19 virus.
Updates:
We are closely monitoring updates from the CDC (Centers for Disease Control) to ensure we're prepared and taking necessary precautions to address this evolving situation as the health and safety of our patients and our staff is our top priority.
We regret the inconvenience that this causes everyone. Thank you in advance for your patience. Hopefully we will be back to our normal routines soon.
We are staying Safe & Smart during this ordeal.
Best Regards,
Dr. David T. Marshall & Staff
